Support Center
Help with tracking, bookings, claims and account questions — from a real team that’s available 24 hours a day, 7 days a week.
Choose a Support Topic
Jump straight to the help you need, or contact our team any time.
Billing & Payments
Questions about invoices, receipts or accepted payment methods.
File a Claim
Report damaged, lost or delayed cargo and start a claim with our team.
Reach Us Around the Clock
Choose the channel that works best for you — our team responds fast, day or night.
Phone
24/7 hotline
+15072019651
info@globalfreighandcargo.com
Reply within one business hour
Top Support Questions
The fastest answers to the questions we hear most often.
Head to the Track Shipment page and enter your tracking number for live status, current location and full scan history.
Contact our support team by phone or email with your tracking number and photos where relevant. Insured shipments are processed quickly, and our team will guide you through each step.
Yes, if the shipment has not yet been dispatched for final-mile delivery. Reach out as early as possible so we can reroute your cargo.
Log in to your account to view and download invoices, or email us and we’ll send copies right away.
Need to Speak With Someone Now?
Our logistics experts are standing by 24/7 to resolve any issue and keep your cargo moving.